Return Policy
At Treasure Tea, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Returns
- You have 30 days from the date of delivery to return an item.
- Items must be unused, unwashed, and in their original packaging with all tags attached.
- Sale items are final sale and cannot be returned or exchanged.
Exchanges
- We gladly accept exchanges for a different size or color, subject to availability.
- Please contact us within 30 days of receiving your order to initiate an exchange.
How to Start a Return or Exchange
- Contact us at (978) 476-8336 or visit our Contact page.
- Provide your order number and reason for return.
- We'll guide you through the next steps.
Refunds
Once your return is received and inspected, we'll notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days to your original payment method.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
Thank you for shopping with Treasure Tea!